Meineke Car Care Center

casey Edited 2 months ago

I went in for a simple oil change and I think they ruined my car forever. Once I left here my oil light started coming on, a leak started after taking the car here. So I brought it in and told them hey, I didn't have these issues before I brought my car in. They made it seem like they fixed whatever went wrong and I was all set free of charge. However the issue still continues, the oil light pops on, and now my transmission light is coming on. Mind you- before I took the car in there, I never had any issue with it. I have no idea what they did. I will probably never know what they did to my car that day. But they put a rookie on who did not reassemble the piece correctly, which they even admitted to me. And though they said it's all fixed now, it's not. And if I had taken it somewhere else, I wouldn't have any problem with my car right now. Crazy right? So I feel its very important to post this. Because I know I can't afford another car and this place may have just ruined my life.

Najmul Haque 3 months ago

STAY AWAY if you like professional service. Very very unprofessional and careless service. They don't give any reports or data too! Not even any oil change mileage stickers. After having bad experience at Meineke Meridian, I tried this shop as I already bought through Groupon. My package was multipoint inspection with oil change and tire rotation. I repeatedly requested to make sure they do multipoint inspection and give me a report. Front desk gentlemen was well behaved and ensured me that things will be done. However, he couldn't give me any reports, told me that their mobile camera not working so couldn't take any photo or data. And whatever things he said, EVERYTHING WAS WRONG OR HE LIED. He told me my rear break pad is almost gone, my cabin and engine air filters were good. As I couldn't trust them, I did another inspection by Firestone, and came to know that it is actually my front break pad and rotor need to be replaced. Firestone also told me that both air filters are actually very dirty and need to be replaced too. And the car run out of wash fluid which was supposed to filled up by Meineke. So imagine their service, honesty and professionalism!! If you value your life a

Jess Cardenas 3 months ago

I made an appointment for an oil change and it wasnt taken in to be serviced for another hour. Now, prior to coming in- I had my car cleaned and detailed. When I got my car back, there was oil stains on the floor mat, on the interior AND exterior of the driver door. There was so much oil on the techs shoes that there was a foot trail leading away from my vehicle. So u can imagine how much was left on the inside of the car. I went in there to inform them and asked why they don’t use floor mats for protection. He said they don’t have any and didn’t even apologize. I expected them to try to rectify this by maybe even offering to clean the mess he left behind but he did not. This is definitely the last time I bring my vehicle to this location to be serviced. The only positive thing I can say about this visit was that the gentleman at the front desk was friendly.

Natalia Belfiore 4 months ago

The front-desk agent was friendly and straightforward. I had an appointment but he said it might be a while. Some negatives: car inspection said tires were worn to 5/32 but they were brand new (2 weeks old). Inspection also said all the lights were working but both of my brake lights were out (which I learned a few days later when I got an oil change at a different shop).

Cait Kozlowski 4 months ago

Came in to get an oil change as I have done here before, after paying and leaving I get in my car and I have an oil pressure light on when I bring it back they told me I was missing a quart of oil, which was concerning to me since I went their for an oil change and they also didn't fill up my washer fluid. Had to bring it back the next day for them to tell me someone had put a spring in the wrong way. My car is ok but the carelessness is really what got to me and the guy at the front was trying to make it seem like it was a previous issue with my car. Safe to say I will not be returning..